Forward Deployed Engineer

You will work directly with customers to identify production blockers and create workflows, plugins, integrations, and proofs of concept that remove them. You will lead evaluations and deployments, support technical deal cycles, accelerate onboarding, present to technical and executive stakeholders, and turn recurring customer needs into product requirements.

Responsibilities

• Identify customer workflow and production blockers
• Build proofs of concept, workflows, plugins, and integrations
• Turn customer-specific solutions into reusable product workflows
• Lead evaluation plans and managed trials
• Scope and deliver customer deployments
• Accelerate customer onboarding and production adoption
• Present technical pipelines and production plans to stakeholders
• Translate field insights into product requirements
• Track customer outcomes and project metrics

Requirements

• Python or TypeScript
• API integration
• Data pipeline
• Production software development
• AI or ML deployment
• Technical troubleshooting
• Executive communication
• Customer engineering communication
• SQL
• BigQuery
• Retool
• Media production
• Entertainment production
• Advertising production