Forward Deployed Engineer

You will integrate products into customer systems, build scalable Python-based solutions, and troubleshoot implementation issues. You will translate customer needs into solution designs, architect agent teams, lead technical workshops, deploy and optimize multi-agent systems, and monitor their reliability and business value.

Responsibilities

• Lead technical integrations, including APIs, data pipelines, and custom workflows
• Develop and maintain scalable solutions tailored to customer requirements
• Troubleshoot implementation issues and collaborate with engineering teams on resolutions
• Serve as the primary technical contact for customers
• Translate customer needs into technical specifications and solution designs
• Design and architect agent teams and workflows
• Conduct technical workshops and training sessions
• Collaborate with Customer Success Engineers and Support Engineers
• Deploy, configure, and optimize multi-agent systems in production
• Develop custom agents, tools, and processes using Python and open-source libraries
• Monitor deployed solutions and iterate on agent roles and workflows
• Provide customer feedback, resolve technical issues, and support pre-sales activities

Requirements

• Experience in a customer-facing technical role such as Solutions Engineer, Sales Engineer, or Technical Consultant
• Proficiency in Python
• Experience with APIs and system integrations
• Knowledge of AI and machine-learning concepts, agent frameworks, and LLMs
• Communication, presentation, and interpersonal skills
• Knowledge of workflow orchestration, multi-agent systems, or distributed computing