Director of Solutions Engineering

You will lead technical sales pilots from the first customer conversation through contract signature. You will design architectures and integration paths, review customer data, map platform signals to fraud and bot problems, build ROI analyses, and support post-sale implementation. You will also create integrations, tools, automations, and workflows that improve onboarding.

Responsibilities

• Own technical pilots from first conversation through signed deal
• Design customer architectures and integration paths
• Review customer data and map platform signals to fraud and bot problems
• Build ROI and impact analyses
• Create partnership integrations
• Support post-sale technical implementation and customer handoffs
• Build onboarding tools, automations, and workflows

Requirements

• 6+ years in solutions architecture, solutions engineering, sales engineering, or technical implementation
• Read and write Python or JavaScript
• Debug customer integrations
• Use a consultative and customer-centric approach
• Explain complex technical concepts to non-technical buyers
• Use SQL or Excel and build ROI analyses
• Work in person in Austin, Texas

Benefits

• 4% 401k match
• Free lunch
• $10K relocation bonus
• 100% insurance coverage
• Unlimited vacation
• Up to 20 remote days annually