Digital market Activation Manager
Posted Updated
Description
The Market Activation team helps stakeholders embrace and adopt digital change at scale and at speed. As a Digital Market Activation Manager you’ll work with Value Streams and enabling teams as well as in-market stakeholders to ensure business readiness for digital feature releases. This includes change impact assessment, communications, training, migration and implementation, supported by effective governance and partnership with risk stewards and in-country regulatory teams. The role supports digital feature capabilities through go-to-market planning, post-implementation support and benefits tracking through to handover
WHAT WE OFFER |
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What you need to have to succeed in this role
- Experience working directly with individual markets or a region to support business readiness for digital change
- Negotiation and relationship management skills to work across internal and external stakeholders with conflicting priorities
- Analytical, planning and governance capability to manage risks and issues and keep deliveries on track
- Subject matter expertise in digital channels including technical, marketplace and customer considerations
- Subject matter expertise in communications, operational impact assessment, training, migration and implementation planning
- Communication skills, written and verbal, to explain complex or technical issues clearly
- Pragmatic decision-making using data with an ability to understand implications and trade-offs
- Understanding of project methodologies, frameworks and best practice and experience managing multiple releases across a portfolio