Deal Desk Manager

You will design and implement an order-to-cash system, including a billing migration. You will lead monetization decisions, review non-standard deals, streamline CPQ, improve invoicing, revenue recognition, collections, and provisioning, create approval guardrails and playbooks, and report on process performance.

Responsibilities

• Design and implement an order-to-cash system
• Lead the business case for moving billing off Stripe
• Chair the monetization committee and drive pricing, packaging, and discounting decisions
• Review and approve non-standard deals
• Structure ramps, commitments, and usage terms
• Streamline CPQ and reduce quoting friction
• Improve invoicing, revenue recognition, collections, and book-close handoffs
• Improve customer provisioning processes
• Build approval matrices, deal guardrails, and playbooks
• Report on cycle time, discount leakage, margin leakage, quote-to-cash errors, and days to close

Requirements

• 4+ years in deal desk, sales finance, or revenue operations at a B2B SaaS company
• End-to-end quote-to-cash process ownership
• Experience implementing or migrating a CPQ or billing system
• Knowledge of SaaS contracts and revenue recognition
• Knowledge of pricing and billing margin implications
• Familiarity with usage-based and hybrid pricing
• Salesforce proficiency
• CPQ and billing stack proficiency
• Experience aligning Sales, Finance, Legal, and Product stakeholders

Benefits

• Equity
• Comprehensive health benefits
• Flexible paid time off