Data Center Technician

You will install, configure, maintain, troubleshoot, and repair servers and network equipment. You will manage tickets, coordinate facility and warranty work, maintain spare-parts inventory, support incident response, and assist with hardware, network, and Linux OS debugging.

Responsibilities

• Install and maintain servers and network equipment
• Rack, stack, cable, and physically configure servers and switches
• Respond to server, network, and infrastructure issues
• Coordinate with facility staff on power, cooling, maintenance, outages, and escalations
• Diagnose and repair hardware, including CPUs, memory, drives, motherboards, and network cables
• Coordinate warranty issue resolution with vendor technicians
• Identify efficiency issues and develop resolution plans
• Maintain and document spare-parts inventory
• Collaborate to improve deployment efficiency, automation, and monitoring
• Escalate issues and assist with network, hardware, and Linux OS debugging

Requirements

• Experience as a data center technician or in a similar role installing, configuring, and troubleshooting server and network equipment
• Experience with large-scale network and server deployments
• Understanding of GPU hardware and liquid-cooled rack solutions
• Ability to independently manage facility projects
• Understanding of servers, network equipment, power, cooling, and cross-connections to service providers
• Experience troubleshooting, building, repairing, and upgrading servers
• Verbal and written communication skills
• Ability to work in a fast-paced, high-availability environment and respond proactively to incidents
• Problem-solving and analytical skills
• Ability to stand for extended periods and lift up to 50 pounds

Benefits

• 100% company-paid medical, dental, and vision insurance premiums
• 401(k) matching of 100% up to 4% with immediate vesting
• Professional development reimbursement of $2,500 per year
• 11 holidays, paid time off accrual, and PTO rollover
• Increased PTO at three- and ten-year anniversaries
• One-month paid sabbatical every five years
• Annual anniversary bonus
• Remote office setup stipend of $500 in the first year and $400 in subsequent years
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company-paid Wellable subscription