Data Center Site Manager Supervisor

You will lead daily data-center operations and supervise six shift Operations Engineers. You will maintain AI and HPC infrastructure, manage staffing and incidents, oversee maintenance and deployments, establish operating procedures, track KPIs, coordinate stakeholders, and provide hands-on on-call support when needed.

Responsibilities

• Lead daily Data Center site operations
• Supervise Operations Engineers and manage staffing, shifts, assignments, performance, coaching, and development
• Ensure 24x7 operational coverage
• Act as the primary escalation point for incidents and coordinate root cause analysis
• Oversee maintenance and troubleshooting of AI and HPC infrastructure
• Establish and improve SOPs, EOPs, and preventive maintenance programs
• Monitor site health, KPIs, incident trends, and infrastructure performance
• Coordinate hardware installation, commissioning, expansion, and lifecycle management
• Review maintenance activities, change requests, incident reports, and shift handovers
• Ensure compliance with operational, safety, and security procedures
• Participate in on-call rotation and provide hands-on support
• Drive operational excellence and continuous improvement

Requirements

• Have at least a bachelor's degree in a relevant technical discipline
• Have at least 5 years of Data Center operations, IT infrastructure, or HPC/AI infrastructure management experience
• Have at least 2 years of team leadership or people-management experience
• Know Data Center operations, GPU and x86 servers, storage systems, Ethernet, and InfiniBand networking
• Understand NVIDIA GPU architecture, NVLink, NVSwitch, and AI cluster deployment
• Have Linux administration and troubleshooting skills
• Have experience with shift scheduling, incident management, SOP/EOP development, and vendor coordination