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Sutherland

Customer service vacancy

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Description

Responsibilities:

  • Respond to customer inquiries through phone, email, and social media.
  • Provide accurate information about products and services.
  • Handle customer complaints and resolve issues professionally.
  • Follow up with customers to ensure their satisfaction.
  • Maintain accurate customer records and update relevant systems.
  • Work closely with other departments to solve customer problems.

Requirements:

  • Excellent communication and interpersonal skills.
  • Good English communication skills.
  • Customer-oriented and able to remain calm under pressure.
  • Good problem-solving and organizational skills.
  • Previous customer service experience is preferred but not required.
  • Ability to work as part of a team.

What We Offer:

  • Competitive salary.
  • Supportive and professional working environment.
  • Training and development opportunities.
  • Career growth opportunities.

To apply: Please send your CV and contact details to the recruitment team.

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