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Sutherland

Customer Service Representatives

Posted Updated
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Description

Key Responsibilities

  • Handle customer inquiries and provide professional support.
  • Respond to customer requests and resolve issues efficiently.
  • Provide accurate information about products and services.
  • Ensure a positive customer experience throughout every interaction.
  • Handle customer complaints professionally and provide suitable solutions.
  • Maintain accurate records of customer interactions.
  • Follow company policies, procedures, and quality standards.
  • Escalate complex cases when necessary.

Requirements

  • English level B2 or above.
  • Graduates and dropouts are welcome to apply.
  • Maximum age: 40 years old.
  • Willing to work on-site.
  • Flexible with rotational shifts.
  • Excellent communication and problem-solving skills

Benefits

  • Company-provided transportation.
  • Social insurance.
  • Medical insurance.
  • 24/7 door-to-door transportation for ladies working night shifts.
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