Customer Product Solutions Manager Aviation Robotics

You will manage customer expectations, program timelines, risks, documentation, and deployment activities for aviation robotics programs. You will coordinate cross-functional execution, conduct site surveys, gather requirements, support customer handoffs, and help ensure aviation safety and compliance alignment.

Responsibilities

• Provide customer updates on milestones, risks, and timelines
• Manage customer expectations with the product lead
• Author and organize program and solution-design documentation
• Align deliverables with customer requirements and aviation compliance standards
• Contribute to compliance lists, definitions, statements of work, and contractual documents
• Coordinate activities across engineering, product, and operations
• Drive robotic-system deployments at customer sites
• Participate in site surveys and document operational requirements
• Track schedules, dependencies, risks, and action items
• Travel domestically and internationally as required

Requirements

• 3–5+ years of program or project management experience in robotics, aerospace, or complex technology environments
• Master’s degree in Engineering, Statistics, or a related technical field
• Written and verbal communication skills
• Experience with technical or customer-facing documentation
• Experience supporting hardware, software, and real-world deployments
• Ability to travel up to 20% internationally