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Sutherland

Customer Care Representative- Spanish/Portuguese/Dutch

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Description

We're launching Account Wave 0 and looking for Spanish-speaking Customer Service Specialists to join our New Cairo team on a full-time, on-site basis.

Fresh graduates and dropouts are welcome to apply!

What you'll do:

  • Handle customer interactions with efficiency and empathy
  • Deliver tailored solutions that meet each customer's needs
  • Create a positive customer experience through clear communication and professional phone etiquette

What you'll bring:

  • Fluency in Spanish (B2/C1) a MUST
  • Strong customer service and support skills
  • Sharp problem-solving, active listening, and attention to detail
  • Prior experience in a customer-facing role and familiarity with CRM tools a plus!
  • Flexibility to work night and overnight shifts

Why join us:

  • Highest salary in the market
  • Be part of a new account launch (Wave 0) with a global industry leader
  • Real growth opportunities within a company driving digital transformation worldwide
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