Compliance Manager

You will support UK regulatory change, product governance, financial promotions, complaints, and compliance monitoring. You will build controlled, auditable AI-enabled workflows and translate complex regulatory requirements into practical policies, controls, and processes. You will advise on product design, review promotions, prepare regulatory updates, and escalate material risks.

Responsibilities

• Build, operate, and quality-assure AI-enabled compliance workflows within a controlled and auditable framework.
• Support the assessment and implementation of UK regulatory developments, including the FCA cryptoasset regulatory regime.
• Translate regulatory requirements into practical policies, procedures, controls, and business requirements.
• Provide compliance input into product design, product reviews, target-market assessments, fair-value assessments, and customer outcomes.
• Develop and maintain compliance policies, monitoring plans, records, training, and guidance.
• Manage compliance involvement in Financial Ombudsman Service complaints and identify trends and root causes.
• Review and approve financial promotions and provide risk-based compliance advice.
• Prepare regulatory updates, management information, and briefing materials for senior stakeholders and governance forums.
• Challenge business teams constructively and escalate material or higher-risk matters.

Requirements

• 5+ years of relevant compliance experience within financial services, preferably in a regulated fintech, investment firm, or digital platform.
• Practical experience with AI, automation, data analysis, or workflow tools.
• Experience in regulatory change, policy development, compliance advisory, or product governance.
• Strong knowledge of UK regulations, including Consumer Duty, conduct risk, and customer-outcome principles.
• Ability to interpret complex regulatory requirements and turn them into practical controls and business processes.
• Strong judgment, independence, and confidence when advising and challenging senior stakeholders.
• Excellent written, verbal, and stakeholder-management skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience with financial promotions, complaints, or digital assets and crypto is an advantage.