Community Manager (MMORPG)

Build and nurture the Soulbound player community across Discord, TikTok, Twitter/X, Reddit, YouTube, Instagram, and Steam. Run events, manage moderators and volunteers, perform influencer outreach, create content, prepare weekly reports, and surface player insights to inform development.

Responsibilities

• Manage and grow an existing community of 25,000+ members
• Lead and support moderators and community volunteers
• Oversee messaging across platforms for releases, updates, and events
• Plan and run community events
• Perform influencer outreach and manage creator relationships
• Create Reddit threads and social media content
• Prepare weekly community reports
• Manage the Steam Community Hub
• Collaborate with guilds and integrate them into the game
• Develop Discord engagement loops with challenges, leaderboards, and rewards
• Curate user-generated content
• Lead a Content Creator Program
• Relay player insights to the development team
• Create media training and vetting programs
• Manage social channels and scheduling tools
• Collaborate with content creators and streamers

Requirements

• Extensive MMO experience, including guilds, housing culture, cosmetic fashion, and endgame loops
• Experience managing a Discord community of 5,000+ members
• Experience managing a video game community; game launch experience is preferred
• Ability to create short-form video using CapCut, Premiere, or DaVinci
• Familiarity with meme culture and authentic social writing
• Self-starter who proactively engages on Reddit
• Ability to handle critical community feedback productively
• Willingness to play the game frequently

Benefits

• Remote work with UK timezone preferred and EU/NA overlap required
• Flexible hours
• Full-time contract with a view to permanent
• Competitive compensation
• Small passionate indie team with visible impact and little bureaucracy