Community Manager
Posted Updated
Description
Manage and grow online communities across social platforms by posting, replying, moderating conversations, running AMAs and community sessions, surfacing user insights, tracking community KPIs, maintaining the content calendar, and contributing content ideas and light creative support.
Responsibilities
- Manage day-to-day community activity across X, Reddit, Discord, CoinMarketCap, and LinkedIn
- Build and maintain trust-based relationships with community members through transparent and consistent engagement
- Act as a credible representative by providing accurate and thoughtful responses
- Post, reply, and moderate to keep channels active, helpful, and welcoming
- Foster a community culture rooted in mutual respect and open dialogue
- Plan, organize, and run AMAs and community sessions
- Engage with community members regularly and surface insights, questions, and concerns to internal teams
- Manage relationships and co-marketing activity with ecosystem partners from a social and community perspective
- Track and report core community KPIs such as growth, activity, and sentiment and translate them into recommendations
- Support governance and ecosystem milestones by educating the community and handling FAQs
- Create and upkeep a dynamic content calendar
- Contribute content ideas, captions, and provide light creative support for social channels
Requirements
- Strong written communication skills and a natural feel for social platforms
- Experience managing, supporting, and developing online communities, ideally in crypto, tech, or fintech
- Demonstrated ability to earn credibility and respect within online communities through integrity and consistency
- Comfortable engaging directly with users and handling both positive and negative feedback professionally and sensitively
- Organized, proactive, and able to juggle multiple platforms simultaneously
- Genuine interest in blockchain and experience in the Algorand community
- Experience with Discord moderation or community tooling
- Familiarity with crypto Twitter, Reddit culture, and Web3 communities
- Experience supporting AMAs, live chats, or community events
Benefits
- Competitive remuneration
- Excellent retention program
- Diverse, open, inclusive, and collaborative culture
- Supportive and flexible work arrangement
- Monthly wellness budget
- Computer and tech accessories
