Client Funding Operations Specialist

You will process client deposits, withdrawals, and internal transfers across trading platforms and payment channels. You will reconcile accounts and balances, prepare financial reports, resolve funding issues, monitor risks and channel performance, support compliance checks, analyse transaction data, and test new funding products.

Responsibilities

• Review and process client deposits, withdrawals, and internal transfers
• Perform daily reconciliations of client accounts, platform balances, and bank statements
• Prepare daily and weekly financial reports
• Identify and escalate unusual funding activity, trading anomalies, and operational discrepancies
• Resolve transaction issues, exceptions, and client funding queries
• Follow regulatory requirements and support AML/CTF checks
• Collect and analyse statistics to improve efficiency and client service
• Monitor funding-channel performance and provide optimisation insights
• Identify, analyse, and report abnormal funding issues
• Test new funding products and conduct maintenance tests

Requirements

• Bachelor’s degree in Finance, Business, Economics, or a related field
• Experience in the CFD or financial services industry
• Analytical and problem-solving skills
• Proficiency in Microsoft Excel and data analysis tools
• Ability to work under pressure and meet tight deadlines
• Communication and teamwork skills

Benefits

• Milestone anniversary gifts
• Team-building activities
• Flexible Spending Account