Client Account Manager Digital Native and E commerce
Posted Updated
Description
You will advise priority clients on advertising products, campaign design, and best practices. You will execute, optimize, and analyze campaigns; monitor revenue against targets; resolve issues; support retention and reporting; share platform feedback; maintain client relationships; and mentor new colleagues.
Responsibilities
- Educate and consult clients on advertising products, best practices, and campaign design
- Execute, optimize, and analyze programs using internal tools and dashboards
- Monitor revenue and pace client campaigns against targets
- Partner on retention, pitch support, and performance reporting
- Resolve campaign issues and improve related processes
- Provide feedback to product and tools teams
- Maintain client and agency relationships
- Mentor new team members
Requirements
- Fluency in written and spoken English and Mandarin
- 3+ years managing digital marketing programs for advertisers or agencies
- Understanding of the digital marketplace and competitive landscape
- Ability to analyze performance and improve results
- Ability to manage large client relationships and resolve conflict
- Communication, presentation, and attention-to-detail skills
- Ability to work with limited supervision
- Willingness to travel across APAC
- Bachelor's degree or equivalent experience
