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Block, Inc.

Channel Expansion Manager

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Description

You will launch third-party sales channels in new markets and improve existing channel operations. You will design and implement commercial processes, coordinate cross-functional launch work, resolve blockers, define reporting, assess market opportunities, and communicate progress and recommendations to senior stakeholders.

Responsibilities

  • Scale early-stage third-party sales channels
  • Diagnose channel breakdowns using performance data and partner feedback
  • Design, document, and implement partner onboarding, deal registration, lead routing, escalation, and support processes
  • Remove manual workarounds, bottlenecks, and dependencies
  • Run end-to-end channel launches and market-readiness delivery
  • Create market go-to-market plans for partner recruitment, onboarding, and enablement
  • Coordinate regulatory, legal, compliance, contracting, and due-diligence requirements
  • Define channel operating workflows and reporting
  • Coordinate cross-functional stakeholders and resolve blockers
  • Analyze pricing, commissions, incentives, markets, and competitor channel programs

Requirements

  • Sales operations, business operations, program management, or channel-related experience
  • Commercial-process design and implementation experience
  • Operational problem diagnosis and durable process-improvement delivery
  • Cross-functional program management
  • Commercial acumen
  • Performance-data and financial-model analysis
  • Market-entry or international-expansion experience
  • Channel sales, partner programs, or indirect-distribution knowledge
  • Commission, incentive, or partner-payout process experience

Benefits

  • Remote work
  • Medical insurance
  • Flexible time off
  • Retirement savings plans
  • Modern family planning
  • Computer and necessary software

Skills

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