Business Systems Analyst

The Business Systems Analyst will elicit, analyze, transform, document, and test business and application requirements; create analyst artifacts; support software development, testing, UAT, operations, training, risk escalation, and stakeholder coordination.

Responsibilities

• Interact with subject matter experts to elicit and analyze requirements
• Document business and application process flows
• Transform requirements into use cases, user stories, epics, work packages, and JIRA tickets
• Create and peer review project and requirements artifacts
• Identify and implement process improvements
• Collaborate with customers, developers, SQA, and support teams
• Design and test software and facilitate User Acceptance Testing
• Provide operational support and training for users
• Identify and escalate change requests, risks, issues, and delivery variances
• Serve as liaison between business units, technology, QA, and support teams

Requirements

• Five or more years of direct Business Analyst experience working closely with software development teams
• Strong understanding of computer technologies and ability to identify technical risks
• Experience using Agile concepts in the Software Development Lifecycle
• Understanding of Atlassian team management tools or similar
• Strong verbal and written communication skills in English
• Demonstrated career growth and increasing responsibility
• Contractors must work remotely using their own secured network and Apple Mac device