Brand Ambassador and Tour Guide

You will lead immersive gaming tours in New York City, welcome and onboard guests, and help them use augmented reality equipment. You will maintain tour equipment and create a safe, engaging experience. Outside of tours, you will support pop-ups, street marketing, outreach, and social media content in the field.

Responsibilities

• Lead immersive gaming tours in New York City
• Welcome guests, conduct check-in, and explain the experience
• Help guests learn and use augmented reality equipment
• Provide a fun, safe, and professional guest experience
• Set up, clean, charge, and maintain tour equipment
• Participate in pop-ups and experiential marketing activations
• Execute street marketing campaigns
• Engage potential customers and demonstrate AR experiences
• Distribute promotional materials and convert interest into bookings
• Support outreach to hotels, concierges, local businesses, events, and community partners
• Identify locations and opportunities for grassroots promotion
• Support social media campaigns
• Capture photos and short-form video during tours and activations
• Assist with social content concepts in the field
• Encourage appropriate guest participation in social content and photo opportunities
• Identify moments, locations, and interactions for social content
• Support campaigns that increase reach, engagement, and awareness

Requirements

• Have or be willing to obtain a NYC Sightseeing Guide License through the NYC Department of Consumer and Worker Protection
• Demonstrate strong communication and storytelling skills
• Be comfortable appearing in or helping create social media content
• Work independently
• Adapt to changing schedules, technology, weather, and guest needs
• Walk and work outdoors for extended periods
• Be available for weekends and other high-demand periods

Benefits

• Flexible scheduling
• Additional weekday hours may be available based on demand
• Opportunities for additional hours as GLO grows