Billing & Payments Manager

You will own the usage-to-cash pipeline, including metering, rating, invoicing, and collection. You will run billing operations, reconcile payment activity, optimize payment performance, manage dunning and collections, mitigate billing fraud, and operationalize new pricing models with Engineering and Finance.

Responsibilities

• Oversee the metered-usage, rating, invoicing, and cash-collection pipeline
• Run monthly and real-time invoicing
• Reconcile transaction fees, card authorizations, and chargebacks
• Manage payment gateway routing, payment methods, and retry logic
• Identify and mitigate API billing fraud and abuse
• Manage dunning sequences and API key suspension thresholds
• Lead collections for overdue accounts
• Partner on deferred revenue and breakage schedules
• Operationalize new pricing models

Requirements

• 6+ years of experience in billing operations, payments, monetization, revenue operations, or related roles
• Experience with Stripe or comparable payment platforms
• Knowledge of payment authorization, retries, chargebacks, and payment performance
• Experience with metered billing, consumption-based billing, prepaid credits, enterprise invoicing, or complex billing models
• Analytical experience with billing, payment, and usage data
• Ability to partner with Engineering on billing systems, integrations, fraud controls, and automation
• Experience owning financial workflows end to end