Billing Operations Analyst Usage Billing

You will manage usage-based billing operations from customer setup through invoicing, receivables, collections, and cash application. You will reconcile usage data and invoices, investigate exceptions and disputes, support month-end close and SOX controls, monitor operational metrics, and identify opportunities to automate validation, billing, collections, reconciliation, and reporting.

Responsibilities

• Own operational billing processes for usage-based customers
• Manage customer billing setup and account information
• Monitor the usage-to-bill lifecycle
• Reconcile usage data and customer invoices
• Investigate billing discrepancies and exceptions
• Manage receivables, aging, collections, unapplied cash, and account exceptions
• Resolve customer billing disputes
• Support month-end close and AR reconciliations
• Execute SOX and Order-to-Cash controls
• Develop scalable exception monitoring and controls
• Identify billing-process automation opportunities
• Define and monitor billing operational metrics

Requirements

• 3–6+ years of experience in Billing Operations, Order-to-Cash, Finance Operations, Accounts Receivable, or a related function
• Strong analytical skills with complex billing datasets
• Understanding of billing, accounts receivable, reconciliation, and financial controls
• Experience with ERP, billing, payment, CRM, and reporting tools
• Ability to investigate discrepancies across multiple systems
• Ability to communicate across finance and technical teams

Benefits

• Equity