AWD- Senior Business Process Analyst

AWD- Senior Business Process Analyst

• Provide primary process support for CorSo EP to one or more of: Underwriting, Technical Accounting, and Claims
• Liaison with Project team, external vendors (CSC) , other work streams (integration, conversion/migration & reporting) as required, and other business and process analysts to facilitate requirements definition
• Develop process maps and provide analysis at detailed levels between business activities and IT systems
• Interact with business and functional resources to identify potential enhancements to AWD 10 and develop requirements/specifications for development
• Prepare reporting requirements specifications for AWD 10 based metrics using templates identified for CorSo EP
• Identify IT integration points, develop benefit and cost analysis, assist business with prioritization of process automation opportunities
• Develop Use and Test Cases for IT integration points selected for implementation
• Conduct and support AWD 10 testing and coordination of vendor testing activities
• Develop and conduct user training and documentation
• Develop Operational Readiness documentation for go-forward development/support of AWD 10 product
• Perform other duties as needed