Autonomy Applications Engineering Manager

You will lead, coach, and develop Forward Deployed Engineers supporting customer onboarding, deployment, troubleshooting, and sustained Hivemind use. You will plan customer engagements, resolve complex integration issues, translate customer goals into technical milestones, and convey field feedback to product and engineering stakeholders.

Responsibilities

• Lead, manage, mentor, and develop Forward Deployed Engineers
• Plan, prioritize, staff, and execute customer engagements
• Provide technical leadership for customer onboarding, deployment, adoption, and operational success
• Serve as an escalation point for customers
• Translate customer goals into technical milestones and execution plans
• Guide debugging and resolution of software and integration issues
• Collect and communicate customer pain points, product gaps, and field insights
• Collaborate with product and engineering stakeholders to improve deployment readiness and customer success
• Travel up to 30% for customer engagements

Requirements

• Bachelor's degree in Engineering, Computer Science, or a related technical field
• 8+ years of technical experience in software, deployment, solutions, applications, or forward deployed engineering
• 2+ years of people management or technical leadership experience
• Customer-facing technical leadership experience
• Software engineering
• C++
• Python
• Communication
• Presentation
• Coaching
• People leadership
• Problem-solving
• Analysis
• Ability to travel up to 30%