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Shield AI

Applications Engineer

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Description

You will deploy enterprise autonomy software with customers, provide technical support and training, and help integrate and debug software and API connections. You will develop autonomy applications, support pre- and post-sales activities, maintain technical materials, and relay customer feedback to product engineering.

Responsibilities

  • Deploy with customers globally to support software integration and development
  • Become an expert user of the Hivemind software stack and autonomy modules
  • Provide technical support and training to customers
  • Develop AI and autonomy applications using the software development kit
  • Support pre-sales demonstrations, conferences, and immersions
  • Support post-sales deployment and integration
  • Develop and maintain technical documentation and training materials
  • Debug customer software and API integration issues
  • Collaborate with product engineering to address customer feedback

Requirements

  • Bachelor's degree in Engineering, Computer Science, or a related field and 3+ years of industry experience, or a Master's degree and 1+ years of industry experience
  • Strong software engineering background
  • Strong proficiency in modern C++
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Experience in defense, aviation, or robotics is preferred
  • Customer-facing solutions, applications, or sales engineering experience is preferred

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