Account Manager New Business and Closing

You will own the sales process from qualified opportunity through discovery, solution development, proposals, negotiation and close. You will understand each customer’s business, develop commercially relevant loyalty use cases, manage your pipeline in HubSpot, use AI tools for sales workflows, and hand customers over to Customer Success.

Responsibilities

• Lead discovery conversations to understand customer businesses, priorities and buying processes
• Develop loyalty propositions aligned with customer business goals
• Run presentations, shape proposals, handle objections, negotiate terms and secure agreements
• Manage deal next steps, decision-makers and follow-up
• Maintain accurate HubSpot records, qualification and forecasts
• Use AI tools for research, meeting preparation, follow-up and pipeline insights
• Hand over customer objectives, scope and commitments to Customer Success
• Share sales insights to improve the proposition and sales process

Requirements

• At least 3 years of relevant B2B sales experience
• Experience selling loyalty, CRM or marketing solutions from the provider side
• Experience owning deals from discovery through signed agreement
• Experience selling to SMEs and managing multiple opportunities
• Fluent German and English
• CRM discipline
• Confidence using AI tools

Benefits

• 24 days of annual leave
• Remote work worldwide