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You will manage day-to-day customer support operations and lead support representatives. You will respond to and escalate support issues, implement support processes and policies, communicate product updates, analyze…
You will lead Support Quality and Training Officers and improve customer service processes. You will maintain knowledge systems, document standards, create and deliver training, analyze quality and satisfaction…
You will lead day-to-day customer support operations, set targets, monitor performance, resolve and escalate customer issues, implement support processes and policies, communicate product updates, analyze support…
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