Sutherland

Sutherland is seeking a motivated and passionate person to join us as a Technical Customer Service Associate. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and…

Sutherland

5 months ago

Email Security Operations Analyst

APACFull-timeMiddle

Role Summary: Support email operations, spam/abuse detection, and Trust & Safety workflows to ensure a secure, reliable, and high-quality email ecosystem. Key Responsibilities: Monitor and investigate inbound/outbound…

Authentication SIEM SMTP Splunk

Sutherland

6 months ago

Banking, Insurance and Customer Service Associate

Full-timeMiddle

Are you an excellent verbal and written communicator, and a great listener? Do you thrive on a team that's focused on finding the best solutions for customers? Can you remain kind and supportive when customers share…

Sutherland

6 months ago

Multimedia Artist/Graphic Designer

APACFull-timeMiddle

Philippines

Are you a master at creating compelling designs that evoke emotion and move people to action? Do you enjoy developing new creative concepts to showcase the strengths of people and organizations? Are you looking for a…

Adobe Creative Suite After Effects AI Canva ChatGPT +3 skills

Sutherland

7 months ago

Sr. Associate - Sales & Retention

APACFull-timeMiddle

India

Role Overview This role combines C ustomer S upport and I nbound S ales . You will help customers solve issues, answer questions, and recommend the right solutions to meet their needs. You will support users of the…

AI CRM Customer Retention SaaS

Sutherland

9 months ago

Team Leader | Banking and Financial Account | Clark

APACFull-timeMiddle

Philippines

Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening, behavioral coaching and setting effective action plans. Address Team level variation…

Sutherland

9 months ago

Bahasa Indonesia Bilingual Customer Service Associate | Music Streaming Services | Shaw

APACFull-timeMiddle

As a Bahasa Indonesia Bilingual Customer Service Associate for our Music Streaming Services account in Shaw, , and you'll be managing subscriptions, assisting with account registration, and handling cancellation…

Sutherland

9 months ago

Korean Bilingual Customer Service Associate | Music Streaming Services | Shaw

APACFull-timeMiddle

As a Korean Bilingual Customer Service Associate for our Music Streaming Services account in Shaw, , and you'll be managing subscriptions, assisting with account registration, and handling cancellation requests to…

Sutherland

9 months ago

Japanese Bilingual Customer Service Associate | Music Streaming Services | Shaw

APACFull-timeMiddle

As a Japanese Bilingual Customer Service Associate for our Music Streaming Services account in Shaw, , and you'll be managing subscriptions, assisting with account registration, and handling cancellation requests to…

Sutherland

9 months ago

IT Tech Support - Shaw

APACFull-timeMiddle

All your information will be kept confidential according to EEO guidelines.

Sutherland

last year

Associate - Customer Service - Work At Home

RemoteAPACContractMiddle

Japan

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend…

Sutherland

2 years ago

カスタマーサポート/日本語

APACFull-timeMiddle

Malaysia

【仕事内容】～プロジェクト拡大に伴い、新メンバー募集～日本語の EC サイトを利用している日本人のお客様からのお問い合わせ対応をお任せします。【具体的には】業務には日本語を使用します。お客様は日本人なので、電話やメール、チャットでのお問い合わせに対して、日本語で対応していただきます。～具体的なお問い合わせ内容～お客様サポートチーム • 注文した商品が届かない • 届いた商品とイメージが違うので、返品したい •…

Sutherland

2 years ago