Sutherland

Answering customer questions and providing support Resolving issues in a calm, professional, and friendly way Communicating clearly and confidently over the phone Making customers feel heard, valued, and supported…

Sutherland

9 months ago

Customer Service Agent

On-siteMENAFull-timeJunior

Egypt

This is a full-time, on-site role based in Cairo for a Call Center Representative. The successful candidate will handle customer inquiries, resolve issues, and provide superior customer service to ensure satisfaction.…

Sutherland

9 months ago

Customer Service Agent

On-siteMENAFull-timeJunior

Egypt

This is a full-time on-site role located in Cairo and Alexandria for a Customer Service Specialist . In this role, the Customer Service Specialist will be responsible for delivering exceptional customer support ,…

Sutherland

11 months ago

Marketing Campaign Manager | UK | Hybrid

RemoteUKFull-timeSenior

United Kingdom

Are you an experienced Field Marketer/Regional Campaign Manager for B2B Digital Transformation organizations? This is a great opportunity to drive growth in key regions for Sutherland! Open to candidates based in the…

Demand Generation Gdpr Go-to-Market Lead Generation Marketo +1 skills

Sutherland

last year

NICE - Tier 2 Support Engineer Pipeline

HybridLATAMFull-timeJunior

Colombia

Work with various NICE departments (Support and R&D) and customers around the globe for end-to-end resolution of issues Maintain high customer satisfaction throughout the entire problem resolution process, through…

SQL SQL Server

Sutherland

last year

Associate - Customer Service - Work At Home

RemoteAPACContractMiddle

Japan

Consultants in this role get to: Strengthen relationships: Support for general billing inquiries. Access customer records and verify customer account information. Identify potential customer needs and recommend…

Sutherland

2 years ago

カスタマーサポート/日本語

APACFull-timeMiddle

Malaysia

【仕事内容】～プロジェクト拡大に伴い、新メンバー募集～日本語の EC サイトを利用している日本人のお客様からのお問い合わせ対応をお任せします。【具体的には】業務には日本語を使用します。お客様は日本人なので、電話やメール、チャットでのお問い合わせに対して、日本語で対応していただきます。～具体的なお問い合わせ内容～お客様サポートチーム • 注文した商品が届かない • 届いた商品とイメージが違うので、返品したい •…

Sutherland

2 years ago

Lead - QA

AfricaFull-timeSenior

South Africa

Responsibilities: This individual is responsible for completing all assigned transaction evaluation and attending all internal and external calibration sessions as assigned. Quality Analyst in this role get to: Define…

Sutherland

2 years ago