Freshworks
Open positions
Lead - Revenue Accounting
We are seeking a highly analytical and automation driven Revenue Accounting Lead to drive excellence within our revenue accounting organization.. In this high-impact role, you will take ownership of various revenue…
Senior Manager, Revenue Accounting
As a Senior Revenue Manager, you will keep the revenue close accurate and on time while partnering with finance, systems, and business leaders on long-running process and systems transformation programs, including the…
Director, Digital Experience
We're looking for a Director, Digital Experience to lead how customers discover, evaluate, and engage with Freshworks through our website. You'll shape the web experience roadmap, lead designers and program managers,…
Staff Engineer - Full Stack
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4) , you will architect the end-to-end systems that drive our global SaaS…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Lead Software Engineer - Site Reliability
At Freshworks, uptime is sacred. As a Lead Site Reliability Engineer (SRE) , you'll be the engineer behind the curtain—designing for resilience, automating recovery, and ensuring our systems stay fast, stable, and…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Technical Product Marketing Manager, AI
Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and…
Technical Product Marketing Manager, AI
Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and…
Lead - Product Marketing
Freshworks is hiring a Lead Product Marketer to drive go-to-market strategies, positioning, and adoption across the Freshdesk portfolio. As customer service software rapidly evolves alongside advances in AI and modern…
Director, Integrated Marketing
Freshworks is seeking a Director of Integrated Marketing to lead how our brand strategy shows up in the market, turning strategic positioning into coordinated, full-funnel campaigns across products, regions, and buyer…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
GTM Engineer, Revenue Operations
At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers and act on revenue signals. As a key member of the Web & Revenue Marketing team, you will build the agents,…
Solution Architect
Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion…
Senior Analyst - Cybersecurity Risk & Compliance
The Cybersecurity Risk & Compliance function is responsible for identifying, assessing, and managing cybersecurity and compliance risks across the organization. The team establishes security standards, validates…
Director - GTM Systems Architecture
Freshworks is looking for a strategic, systems-minded leader to architect the future of our global Go-to-Market operating model. As Director, GTM Systems Architecture, you'll sit at the intersection of business…
Lead - Cybersecurity
Freshworks is looking for a Lead - Cybersecurity GTM to sit at the intersection of Cybersecurity, customer trust, and go-to-market. This is not a back-office compliance role. You will be the security voice our…