Freshworks
Open positions
Staff Engineer - Machine Learning
The Impact You Will Create As a Staff Machine Learning Engineer, you will serve as the critical architectural bridge between cutting-edge Data Science research and massive-scale, product-ready implementation. You will…
Staff Engineer - Full Stack
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4) , you will architect the end-to-end systems that drive our global SaaS…
Lead - Sales Commission
Sales Compensation lead will report into the Manager of Sales Finance and will be responsible for deriving the commissions for direct, indirect and overlay sales roles on a global level including channel partner. Key…
Principal Engineer - Machine Learning
About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Lead Software Engineer - Full Stack
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
GTM Engineer, Revenue Operations
At Freshworks, we're introducing AI across our GTM organization to accelerate how we understand buyers and act on revenue signals. As a key member of the Web & Revenue Marketing team, you will build the agents,…
Lead - Solution Engineer
We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…
Lead - Solution Engineer
We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…
Solution Architect
Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion…
Director - GTM Systems Architecture
Freshworks is looking for a strategic, systems-minded leader to architect the future of our global Go-to-Market operating model. As Director, GTM Systems Architecture, you'll sit at the intersection of business…
Lead - Cybersecurity
Freshworks is looking for a Lead - Cybersecurity GTM to sit at the intersection of Cybersecurity, customer trust, and go-to-market. This is not a back-office compliance role. You will be the security voice our…
Principal Engineer — Product & Application Security
We are looking for a Principal Engineer — Product & Application Security to be the top technical authority for how Freshworks builds secure software. As an IC6 Principal, you set the multi-year security technical…
Staff Engineer - Machine Learning
We are seeking a Machine Learning Staff Engineer to lead the development of core backend services powering our Agentic AI Platform. In this role, you will be the primary technical driver for building reasoning-driven…
Staff Backend AI Platform Engineer
We are seeking a Backend AI Platform Engineer to lead the development of core backend services powering our Agentic AI Platform. In this role, you will be the primary technical driver for building reasoning-driven…