Freshworks
Open positions
Field Marketing Specialist (Contract)
We’re looking for an execution-driven Field Marketing Specialist to run events, webinars and field programs, primarily across India with support for APMEA. You’ll run the show end-to-end, from planning and delivery…
Senior Manager, Revenue Accounting
As a Senior Revenue Manager, you will keep the revenue close accurate and on time while partnering with finance, systems, and business leaders on long-running process and systems transformation programs, including the…
Staff Engineer - Machine Learning
The Impact You Will Create As a Staff Machine Learning Engineer, you will serve as the critical architectural bridge between cutting-edge Data Science research and massive-scale, product-ready implementation. You will…
Director, Digital Experience
We're looking for a Director, Digital Experience to lead how customers discover, evaluate, and engage with Freshworks through our website. You'll shape the web experience roadmap, lead designers and program managers,…
Staff Engineer - Full Stack
At Freshworks, we don’t just ship software—we shape it to be fast, reliable, and refreshingly simple. As a Staff Full Stack Engineer (IC4) , you will architect the end-to-end systems that drive our global SaaS…
Principal Engineer - Machine Learning
About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Corporate Strategy Manager (Consulting & Strategy)
Freshworks is looking for a Manager to join our global Corporate Strategy team and help shape some of the most important decisions facing the company. This is a high-impact strategy role for someone who loves solving…
Lead - Solution Engineer
At Freshworks, we pride ourselves on providing industry-leading, AI-first Employee Experience software. Our customers deliver greater levels of service through an intuitive and powerful ITSM, ITAM, ITOM, and ESM…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Staff Product Manager
Freshworks is looking for a highly motivated and experienced Staff Product Manager for our AI team. This role will be pivotal in driving our AI Agent product line forward focusing on customer experience (including…
Lead Software Engineer - Full Stack
At Freshworks, we build uncomplicated service software designed to eliminate friction and reduce business complexity. As a Lead Full Stack Engineer (IC3), you will be the driving force turning this vision into…
Director - Global Talent Management
Freshworks is rethinking how we develop, evaluate, and listen to our people — and this role is at the center of that transformation. As Director of Performance Management & Employee Listening, you will lead two of our…
Senior Director, People Analytics and Workforce Planning
The Senior Director, People Analytics & Workforce Planning is responsible for leading Freshworks' People Analytics function, establishing enterprise workforce planning capabilities, and advancing the adoption of AI…
Technical Product Marketing Manager, AI
Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and…
Technical Product Marketing Manager, AI
Freshworks is looking for a Technical Product Marketing Manager to bring the next generation of AI-powered IT service management to market. The conversation around enterprise AI has gotten technical. Buyers and…
Lead - Product Marketing
Freshworks is hiring a Lead Product Marketer to drive go-to-market strategies, positioning, and adoption across the Freshdesk portfolio. As customer service software rapidly evolves alongside advances in AI and modern…
Vice President - Corporate Communications
We're looking for a Sr/Vice President of Corporate Communications to own and evolve Freshworks' narrative in the market globally, across every channel, and at every altitude. This is a rare seat: one where you're…