Freshworks
Open positions
Principal Engineer - Machine Learning
About the Role: Freshworks is building next-generation AI-driven customer and employee engagement platforms. As a Principal Engineer - Machine Learning on our AI/ML Engineering team, you will drive the architecture and…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Director - Demand Generation
Freshworks is looking for a senior demand generation leader to help build and modernize our scaled demand engine across our product portfolio. This role is for a hands-on operator and builder. You will own the…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Senior Solution Architect, Professional Services
The Senior Solution Architect is a senior customer-facing role within Freshworks Professional Services (FPS), combining solution architecture, executive consulting, and Professional Services leadership across the…
Staff Product Manager
Freshworks is looking for a highly motivated and experienced Staff Product Manager for our AI team. This role will be pivotal in driving our AI Agent product line forward focusing on customer experience (including…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
Lead - Solution Engineer
Freshservice is expanding what “AI-driven ITSM” means for our customers — from Freddy AI Copilot and Freddy AI Agent, to Agent Studio for building custom agentic workflows, to MCP Gateway connecting Freshservice to the…
Lead - Solution Engineer
We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…
Lead - Solution Engineer
We are looking for a passionate and technically skilled Solution Engineer to be part of our SMBC Sales Support team for Freshservice. You will be instrumental in solving complex customer problems, designing tailored…
Solution Architect
Solution Architect (SA) role is a critical internally and externally-facing role within Freshworks Professional Services (FPS) which acts the senior technical SME heavily involved in Sales, Delivery and Expansion…
Senior Analyst - Cybersecurity Risk & Compliance
The Cybersecurity Risk & Compliance function is responsible for identifying, assessing, and managing cybersecurity and compliance risks across the organization. The team establishes security standards, validates…
Principal Engineer — Product & Application Security
We are looking for a Principal Engineer — Product & Application Security to be the top technical authority for how Freshworks builds secure software. As an IC6 Principal, you set the multi-year security technical…
Staff Engineer - Machine Learning
We are seeking a Machine Learning Staff Engineer to lead the development of core backend services powering our Agentic AI Platform. In this role, you will be the primary technical driver for building reasoning-driven…
Staff Backend AI Platform Engineer
We are seeking a Backend AI Platform Engineer to lead the development of core backend services powering our Agentic AI Platform. In this role, you will be the primary technical driver for building reasoning-driven…