Cognition
Open positions
Support Specialist Subscriptions and Billing
You will own subscription and billing issues from the first customer response through resolution. You will handle renewals, plan changes, refunds, payment failures, invoices, purchase orders, and account access. You…
AI Support Engineer
You will investigate and resolve complex technical issues affecting customers in real-world development environments. You will reproduce bugs, analyze logs and failures, identify root causes, communicate findings…
AI Support Engineer
You will investigate, reproduce, and resolve complex customer issues involving infrastructure, developer tooling, CI/CD systems, APIs, containers, and cloud platforms. You will analyze logs and code paths, escalate…
AI Support Engineer
We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer. Our team is extremely talent-dense. Among our founding team, we have world-class competitive…
Support Specialist, Subscriptions & Billing
We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer. Our team is extremely talent-dense. Among our founding team, we have world-class competitive…
AI Support Engineer
We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer. Our team is extremely talent-dense. Among our founding team, we have world-class competitive…